TERMS AND CONDITIONS

1. Definitions

  • Supplier: The entity providing goods for import and distribution.

  • Distributor: De Origin Pty Ltd, responsible for the distribution of goods to customers.

  • Customer: Any individual or entity placing an order for goods from De Origin Pty Ltd.

  • Goods: All products supplied by De Origin Pty Ltd

2. Acceptance of Terms

By placing an order, the Customer agrees to these Terms and Conditions. Any modifications or amendments must be made in writing and agreed upon by both parties.

3. Order Placement

  • Process: Orders can be submitted via our website, email, or phone.

  • Minimum Order Quantity: A minimum order quantity may apply, as specified in product listings.

  • Order Modifications: Changes to orders must be communicated promptly and are subject to approval.

4. Pricing and Payment

  • Pricing: Prices are subject to change without prior notice. All prices exclude applicable taxes and duties.

  • Payment Terms: Full payment is required before shipment, unless otherwise agreed in writing. Accepted payment methods include bank transfer, credit card, and PayPal.

5. Shipping and Delivery

  • Shipping Responsibilities: The Supplier arranges shipping unless agreed otherwise. Shipping costs are borne by the Customer.

  • Delivery Times: Estimated delivery times are provided but not guaranteed. Delays may occur due to unforeseen circumstances, and the Customer will be notified accordingly.

6. Returns and Exchanges

  • Return Policy: Returns are accepted within 30 days of receipt if the goods are in original condition. Shipping costs for returns are the Customer's responsibility.

  • Exchange Policy: Exchanges are permitted for defective or incorrect items. Notification must be made within 7 days of receipt.

7. Warranties and Liability

  • Product Warranties: Goods may come with a manufacturer's warranty where applicable.

  • Limitation of Liability: De Origin Pty Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of the goods.

8. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and confidential information exchanged during the business relationship.

9. Termination

Either party may terminate the agreement with written notice if the other party breaches any term and fails to remedy the breach within 30 days.

10. Amendments

De Origin Pty Ltd reserves the right to amend these Terms and Conditions at any time. Customers will be notified of any significant changes.